Assign a conversation to a team member
POST/api/partner-gateway/v1/inbox/conversations/:chatId/assignee
Assigns the specified conversation to a user of your company. The assignee becomes the primary owner of the conversation and will receive notifications for new inbound messages on it. A conversation can have at most one assignee — calling this endpoint replaces any existing assignment. To remove the assignee without replacing it, use DELETE on the same resource. The user being assigned must belong to your company; cross-company assignment is not supported and results in a 404. Returns 400 if the request body is missing or userId is null. Returns 404 if the conversation or the target user does not exist or does not belong to your account. Returns 401 if the API key is missing or invalid.
Request
Responses
- 204
- 400
- 401
- 404
Conversation successfully assigned
Invalid request body
Unauthorized
Conversation or user not found