GDPR Compliance

SECURITY IS OUR PRIORITY

Agile Telecom supports companies when it comes to data and privacy protection, so our transparency policy is meant to provide you with all you need to feel secure on the platform.

AGILE’S INFRASTRUCTURE COMPLIANCE

Our infrastructure and security policies regularly undergo assessment and verification to guarantee their suitability with the highest standards of compliance in terms of data protection. This includes a Data Center located in Europe, the Data Loss Prevention protocol (DLP), Threat Protection systems, and periodic Vulnerability Tests.

Find more information here.

DATA PROTECTION: OUR COMMITTMENT

Every day, we commit to the principles that maintain trust in the cloud, as well as protect and secure data. We provide all our customers with the necessary tools to comply with the new regulations simply and straightforwardly.

Additionally, we have aligned the Agile Telecom, as a part of Growens group, solution to the GDPR requirements by updating the Data Processing Agreement (DPA) contained in our license agreement.

AGILE’S DATA PROTECTION OFFICER

In adhering to the GDPR, Agile Telecom has appointed a Data Protection Officer to manage corporate compliance and act as a point of contact between the company and the competent authorities.

FAQ

I AM ALREADY A CUSTOMER AND WANT TO APPOINT AGILE TELECOM AS DATA PROCESSOR.

In order to facilitate negotiations with our customers by ensuring compliance with privacy regulation, our Data Processing Agreement (pursuant to art.28 of the GDPR) is contained in the agreement that governs the service purchased by you from time to time.

I WANT TO ASK AGILE TELECOM TO FILL OUT AN ASSESSMENT QUESTIONNAIRE.

We are sorry but, given the high number of customers and the variability of the types of requests, it is not possible for us to complete every single assessment questionnaire.

You may complete your evaluations by reading the details on Agile Telecom’s infrastructure and procedures here: https://agiletelecom.com/gdpr-compliance/

I WANT TO KNOW IF AGILE TELECOM ACTS AS DATA CONTROLLER OR DATA PROCESSOR.

Agile Telecom acts as Data Controller when it processes the data of its employees, consultants or suppliers, or of users who fill out forms or subscribe to our newsletters via our website.

Agile acts, instead, as Data Processor when it treats personal data (content of the messages, phone numbers, IP addresses and data generated by the use of our services) necessary to perform our job and send out our customers’ campaigns.

DOES AGILE TELECOM AND ITS SERVICES COMPLY WITH CURRENT PRIVACY REGULATIONS?

Sure! Agile Telecom and its infrastructure are fully compliant with the provisions of the European Regulation n. 679/2016 (GDPR). If you want more information, including the technical and organizational measures implemented for the protection of personal data, you can find all the answers at https://agiletelecom.com/gdpr-compliance/

WHERE CAN I FIND AGILE TELECOM’S PRIVACY POLICY?

You can find it on our website at https://agiletelecom.com/privacy-policy/

I AM INTERESTED IN PURCHASING ONE OF YOUR SERVICES, BUT I WOULD LIKE TO READ YOUR AGREEMENT FIRST.

Please write to info@agiletelecom.com; our operators will handle your request.

HOW DOES AGILE TELECOM PROTECT ITS CUSTOMERS’ PERSONAL DATA?

For more information, please visit our GDPR information hub available at https://agiletelecom.com/gdpr-compliance/